Our values
As a family-run company that firmly believes its staff are its greatest asset, we developed our values collaboratively to ensure we are united as one ‘Team Prototype Projects’.
Embracing change
We are continuously evolving and increasing our knowledge to ensure we remain true to our mission statement
Integrity
We are committed to our values by being honest and respectful with our staff and our customers
Working with passion
We are passionate about what we do and create an environment to enable our staff to solve problems creatively for themselves
Effective communication
Positive relationships are built on effective communication, both with our staff and with our customers
Sharing knowledge and expertise
We are committed to developing and sharing our knowledge and expertise both internally and externally
Teamwork
We create a supportive environment to care for the wellbeing of every member of our work family by working together, to achieve our professional and personal goals.
Nurturing
We are committed to providing an environment which promotes equal opportunities where individuals can develop their skills and grow within the business.
Loyalty
Together believing in our shared values and providing a happy, safe and secure working environment.
Excellence
We promote an environment which encourages excellence in all aspects of our work. We recognise that mistakes are an opportunity to continuously improve and enhance efficiency.
Ownership
We all individually take ownership of everything we do.
Accountability
We are all accountable for our own actions.
Responsibility
We are all responsible for the quality output of the company. We have a responsibility to raise concerns, even when it feels hard to do so.
How did we do?
By sharing our values with our customers, we hope to give them a sense of how we work and what to expect when working with us. If your experience has been anything less than our values, please let us know so we can ensure we continually improve and grow.
Request a quote
Next day dispatch: we offer a next day dispatch service for SLA, SLS, FDM, Polyjet and Figure 4 3D printed parts. All final data for our Express Service Level is required by 4.30pm to guarantee next working day dispatch.
Other service levels: we also offer Standard (3-day dispatch) and Economy (8-day dispatch) service levels.
Quote requests: we process all quote requests and orders between 8.00am and 5.00pm on business days. Quote requests received between 8.00am and 4.00pm are usually responded to on the same day. This does, however, depend on the complexity of the requirement. Quote requests received after 4.00pm will be responded to on the following business day.
Express service level: for CNC Machined parts for dispatch in 3 working days, subject to criteria. All final data for our Express Service Level is required by 4.30pm to guarantee dispatch in 3 working days.
Other service levels: we also offer Standard (7-day dispatch) and Economy (12-day dispatch) service levels.
Quote requests: we process all quote requests and orders between 8.00am and 5.00pm on business days. Quote requests received between 8.00am and 4.00pm are usually responded to on the same day. This does, however, depend on the complexity of the requirement. Quote requests received after 4.00pm will be responded to on the following business day.
To request a quote for any of our other technologies/services, such as Vacuum Casting, Model Making and Laser Cutting, please complete this contact form.
